Viewpoints

Visa’s Blog – Visa Viewpoints

PERSPECTIVES ON DIGITAL CURRENCY

Apr 17, 2013

Innovation

Split Bread Gets Rid of Cash and Ahead of the Curve

 

“Cash is dirty in a food environment,” says David Silverglide, co-founder of the hip San Francisco sandwich shop, Split Bread.

Split Bread offers it consumers multiple ways to pay, none of which include cash.  Customers can scan a QR code at their table and have their sandwiches delivered directly to them, use a card at a payment kiosk, or order online.

Only accepting electronic payments allows Split Bread to operate more cost effectively by not having to count and reconcile cash and customers can move in and out at a much quicker pace.

Smarter, faster, and in this case delicious.

To learn more about Split Bread and other restaurants embracing electronic payments, please visit Currency of Progress.

Related post: Visa Blog: Will 2013 Be the Year of Cashless Restaurants?

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Posted by: Lucas Mast, Visa Corporate Relations on April 17, 2013 at 11:25 am

Feb 26, 2013

Postcards From #MWC13: Greetings from Bill Gajda

Greetings from Barcelona!

Mobile World Congress is underway and Visa’s presence is stronger than ever. With mobile commerce and mobile payments listed among MWC13’s top three agenda items, Visa’s Head of Mobile Bill Gajda (@billgajda) welcomes those in person and online to #MWC13.  For those attending the show, please drop byVisa’s booth  at Hall 6, Booth 6E40.

As we continue to feature highlights from the show  floor, we welcome you to share comments and questions around Mobile World Congress.  Follow us @VisaNews for updates from #MWC13!

Watch the clip below to see a welcome note from Bill:

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Posted by: Lucas Mast, Visa Corporate Relations on February 26, 2013 at 6:26 am

Feb 22, 2013

Visa Showcases Mobile Payments at Mobile World Congress 2013

Next week, Visa heads to Barcelona, Spain, for Mobile World Congress 2013, the world’s premier mobile industry event, where we will showcase the latest Visa offerings in mobile payments and digital wallets.  The event in Barcelona always proves to be a stage for true mobile innovation – and at Visa, we continue to collaborate with mobile operators, financial institutions, device manufactures and technology providers to transform the way people shop, pay and get paid.

We are truly making mobile payments and digital wallets a reality for consumers around the world.

Our schedule is listed below so please stop by the booth (Fira, Hall 6 – Booth 6E40) and view the latest technology offerings, or join one of our events.  We’ll also be tweeting and blogging (and posting videos) from Mobile World Congress, so send along your questions or comments on trends in mobile.

Visa Press Conference
Monday, February 25, 4:30 p.m. CET
Fira, Hall 6 – Stand 6E40
Visa mobile initiatives are scheduled to be announced during the press briefing, which will be streamed live.
http://livestre.am/1hLDm

Building the Ecosystem for NFC Services
Bill Gajda, Head of Global Mobile Products, Visa Inc.
Monday, February 25, 2:00 p.m. CET
Fira, Hall 4, Conference Village, Auditorium 3
Visa’s Head of Global Mobile Products will discuss the current state of NFC, as NFC services are continuing to be rolled-out by mobile operators, payment providers and handset manufacturers across the world.

Visa and GSMA to Launch mWomen Research
Aletha Ling, Chief Operating Offer of Fundamo, a Visa company
Tuesday, February 26, 12:00 p.m. CET
Fira, Hall 4 – Conference Village, Room CC1 – 1.5)
Visa and GSMA will release a new five-country study, “Unlocking the Potential: Women and Mobile Financial Services in Emerging Markets,” offering insights on how mobile financial services can better support the complex financial lives of women at the base of the pyramid.

Retail Therapy; Enhancing the Shopping Experience through Mobile
Sandra Alzetta, Senior Vice President of Mobile for Visa Europe
Wednesday, February 27, 4 p.m. CET
Fira, Hall 4 – Conference Village – Auditorium 3
Visa’s Senior Vice President of Mobile for Visa Europe and industry experts will discuss the latest uses of mobile technology in the retail environment.

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Posted by: Lucas Mast, Visa Corporate Relations on February 22, 2013 at 1:58 pm

Jan 28, 2013

New Year, Renewed Focus: Responsible Innovation

Today is Data Privacy Day, an annual event observed internationally to promote privacy awareness and education. While the day is an important reminder, creating and maintaining a data privacy culture is a year-round job — an important one as companies explore the explosion of data availability and the opportunities and responsibilities that come with it.

There’s no question that Visa — like most companies — is striving to evaluate how the age of “big data” will shape our business and how information can deliver greater value to cardholders, merchants, and clients.  But in this changing technology landscape, one guiding value remains constant at Visa: the importance of maintaining trust.  So no matter what 2013 brings, we resolve that payment innovations at Visa won’t come at the expense of our long-held commitments to security and privacy that have made us a trusted name in payments for over 50 years.

Hear more about Visa’s approach to responsible innovation:

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Posted by: Russell Schrader, Visa Chief Privacy Officer on January 28, 2013 at 8:55 am

Dec 20, 2012

Bill Gajda on the Future of Mobile Payments

The widespread adoption of Internet-enabled devices – smart phones, tablets, laptops and PCs – enable consumers to shop online, anywhere, anytime – especially this holiday season. According to IBM, 24% of consumers used a mobile device to visit a retailer’s site over Thanksgiving & Black Friday, up from 14.3% in 2011.

As we shared earlier this week , while Cyber Monday remained the busiest online shopping day of the year – representing an astounding $2.1 billion in online sales from U.S. Visa account holders – Visa’s network has seen seven days that topped more than $1 billion in online sales in the U.S. this holiday season.

In the following video, Bill Gajda, Head of Global Mobile Products for Visa, shares his view on how innovations in mobile and payment technology, including near-field communications, are changing the landscape of commerce this holiday season and into the future. 

 

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Posted by: Jennifer Schulz, Global Head of eCommerce on December 20, 2012 at 1:00 pm

Dec 18, 2012

2012: The Year of the Cyber Holiday Season

Today, Visa reported that merchants made more than $50 billion in online sales from U.S. Visa accountholders from November 1 to December 16, 2012, up 16% from the same period in 2011. While Cyber Monday remained the busiest online sales day of the year – representing $2.1 billion in online sales from U.S. Visa accountholders – Visa’s network has seen seven days with more than $1 billion in online sales during the 2012 holiday season, making this what Visa is declaring the first official Cyber Holiday Season.

In fact, merchants have been increasingly benefiting from eCommerce throughout the holiday season for several years, spurred in part by offering free shipping and other deals well before Thanksgiving when consumers shop online. According to IHS Global Insight, overall U.S. holiday sales growth is expected to be 3.9%, with online sales growth at 17%, indicating that merchants’ online sales continue to outpace in-store purchases and represent a growing portion of all holiday sales.

In addition to facilitating eCommerce, our partnerships allow merchants of all sizes to better serve their customers and grow their businesses during the busiest time of the year. We’ve been doing it since the advent of online shopping and, today, more merchants accept Visa for online purchases than any other payment method (Source: comScore, December 2012).

Accepting Visa online enables even the smallest merchants to reach consumers regardless of their location or time zone, and can increase merchants’ sales, efficiency and security.  Additional benefits of acceptance include guaranteed payment, simplified accounting and the ability to take advantage of Visa’s innovative products and services – such as V.me and Visa Offers – which enable merchants to deliver a streamlined online checkout process and use SMS text messages to send tailored promotions to Visa account holders who have opted in, respectively.

Watch the video below to see Visa Chief Economist Wayne Best discuss eCommerce trends for the 2012 holiday season:

 

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Posted by: Jennifer Schulz, Global Head of eCommerce on December 18, 2012 at 6:35 am

Dec 12, 2012

Analyst Viewpoints: Innovation in developed and developing economies

Until recently, George Peabody served as director of emerging technology at Mercator Advisory Group, a company that provides research and advisory services for the payments industry. George is about to start a new journey he is calling the ‘payments innovation roadshow’ to connect with others in the industry and to experience alternate payment methods first-hand. I caught up with George before he embarked on his trip to hear about what trends he is seeing in the mobile payments sphere and what changes he predicts will occur.

George talked to me about the payments innovations that are happening in developed and developing economies. For instance, he mentions that Square, an electronic payment service which allows users to accept card payments through their mobile phones, was created in the United States and is being used more within the Country while similar products are appearing abroad. In developing countries, he points out that innovation using mobile money services tied to mobile operators or banks is enormously impacting economies and contributing to nation building. Looking ahead, George expects to see innovation affecting the customer experience and security.

In addition to watching George’s interview or visiting his blog, you can explore Mashable’s Innovation Index to see 15 winners that have been crowned for their role in creating life-changing innovations. Take a look and let us know what you think by tweeting us at @VisaNews!

 

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Posted by: Erika White, Visa Corporate Relations on December 12, 2012 at 10:19 am

Category: Innovation, Mobile
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Dec 11, 2012

The Mashable Innovation Index 2012 Winner’s Circle

Less than four weeks and more than 22 thousand votes since the Mashable Innovation Index competition kicked off, 15 winners have been crowned for their role in creating life-changing innovations.  Last month 15 handpicked industry experts were chosen to curate 15 innovative categories and nominate five “game-changers.”  Mashable readers were then asked to vote on their favorites, and the winners are being revealed today.

Nominees selected by Sree Sreenivasan, Chief Digital Officer of Columbia University

Nominees selected by Martha Stewart, Entrepreneur

Nominees selected by Lance Ulanoff, Editor-in-Chief of Mashable

Nominees selected by Stacy London, Host of What Not to Wear and Founder, Style for Hire

Nominees selected by Adam Braun, Founder of Pencils of Promise

Nominees selected by Jess Lee, CEO and Co-Founder of Polyvore

Nominees selected by Chris Hughes, Editor-in-Chief of The New Republic

Nominees selected by Lorena Garcia, Chef

Nominees selected by Alexandra Wilkis Wilson, Co-Founder of Gilt Groupe

Nominees selected by Jon M. Chu, Filmmaker and Founder of DS2DIO

Nominees selected by Rafat Ali, Founder of Skift

  • Winner in Travel: High-Tech Airports

Nominees selected by Brett Terpstra, Podcaster and Life Hacker

Nominees selected by Coco Rocha, Model

Nominees selected by Sarah Robb O’Hagan, President, Equinox

 Nominees selected by Jon Dube, GM of CBS Fantasy Sports

V.me by Visa and Mashable recognize 2012 has been an outstanding year for innovation.  These 15 winners are setting new technology trends, creating new products, changing the way people connect and communicate, and reinventing the way consumers shop and merchants do business.

We’re inspired by the level of innovation each winner represents, and we offer our congratulations to all the winners.

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Posted by: Ryan Donovan, Corporate Relations on December 11, 2012 at 1:56 pm

Dec 7, 2012

ANALYST VIEWPOINTS: What innovation questions do you have for George Peabody?

On November 29 we sat down with Patricia McGinnis, an analyst with Mercator Advisory Group who has observed industry trends for over the last 15 years.

Today, I’m sitting down with George Peabody, former director of emerging technology at Mercator Advisory Group. George is especially knowledgeable on payments security and innovation, and in early 2011 predicted “more and more people leaving their home without their wallets” George foresees that in the coming years Near Field Communication (NFC) will continue to grow in popularity while other alternative transaction origination and payment methods will also appear. He suggests that over the next seven years there will be a transition from using magnetic stripe cards to using smart cards, as smart cards are harder to counterfeit and therefore more secure. George is an active Twitter user and frequently posts about new developments in the cloud computing and mobile payments space.

We want to know what questions you have for George. Visa Viewpoints invites readers to submit questions they have for George by commenting on this post or tweeting to us @VisaNews.

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Posted by: Erika White, Visa Corporate Relations on December 7, 2012 at 7:06 am

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Oct 23, 2012

V.me by Visa and U.S. Bank Make It Easier to Shop Online This Holiday Season

As the holidays approach, Visa is committed to delivering the very latest in online convenience and security, where consumers are no longer required to share personal account, bill-to and ship-to information at checkout.

Today, U.S. Bank announced its plan to offer V.me by Visa, streamlining the online holiday shopping experience for their customers using a debit or credit card. Today’s news builds on our integration with Pittsburgh-based PNC Bank, which will bring our wallet service to more than 1.2 million PNC Virtual Wallet customer accounts.

U.S. Bank customers will be able to enroll their existing Visa and other payment card accounts, allowing them to buy presents online by simply entering a username and password at checkout.

Visa’s close relationship with U.S. Bank makes buying tickets to visit family or purchasing that perfect gift online easier than ever, allowing their customers to get what they need, and get on with life.

So put down the car keys, throw a log on the fire and let us help you simplify your holiday shopping!

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Posted by: Jennifer Schulz, Global Head of eCommerce on October 23, 2012 at 8:48 am