Viewpoints

Visa’s Blog – Visa Viewpoints

PERSPECTIVES ON DIGITAL CURRENCY

Mar 6, 2013

Corporate Responsibility

A Proud Day: Visa Named One of the World’s Most Ethical Companies

Visa runs the world’s largest retail electronic payments network, but our business isn’t just about technology – it’s about trust. We need to earn the trust of everyone we partner with and serve, every single day, in order to succeed.

That’s why being named to the 2013 list of the World’s Most Ethical Companies by Ethisphere Institute is such an important honor for us. It reflects our commitment to the highest ethical standards in everything we do – not just what we say, but what we actually do – as well as our determination to live up to the trust that people all over the world put in our brand.

A leading international think tank, the Ethisphere Institute is dedicated to promoting best practices in business ethics, corporate social responsibility, anti-corruption, and sustainability. As Ethisphere explains, companies that receive the World’s Most Ethical Companies designation “truly go beyond making statements about doing business ‘ethically’ and translate those words into action.”

Visa takes a comprehensive approach to ethical business practices, including industry-leading policies, trainings and programs. Visa also has a Corporate Responsibility program focused on responsible business practices and community involvement, and areas where our business expertise and philanthropic contributions can contribute to financial inclusion and improving humanitarian aid.

Joining this global list of companies dedicated to doing business with world-class ethical practices is, to us, a sign that we are on the right track.

View the complete World’s Most Ethical Companies 2013 list here.

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Posted by: Ellen Richey, Chief Enterprise Risk Officer on March 6, 2013 at 6:39 am

Nov 26, 2012

Sparking Innovation in the Humanitarian and Development Community

Today Visa Inc. and NetHope, a consortium of 37 humanitarian organizations, announced the Visa Innovation Grants program to help modernize humanitarian aid payments. Through this program, Visa is making available $500,000 in grants to humanitarian and development non-governmental organizations to increase the speed, security and long-term impact of aid and development programs through the innovation and adoption of electronic payments.

Every year, humanitarian, development and government organizations distribute billions of dollars of cash payments to people in need through benefit stipends, emergency relief payments, and other development initiatives. Driven by the need to ensure faster delivery, greater transparency and increased security, these organizations are beginning to shift from distributing physical cash to electronic payments. For example, electronic payment distribution enables beneficiaries to use a card or mobile phone to purchase food, buy essential household needs, pay for preventative or emergency health care and obtain other critical needs more efficiently and with greater accountability.

Visa’s Innovation Grants build upon ongoing support of programs that improve and modernize humanitarian aid. For example, after the devastating flooding in Pakistan in 2010, Visa worked with the Government of Pakistan and our financial institution partners to distribute Watan Visa prepaid cards to 2.5 million families to help them purchase items to meet their basic needs. (Read more about Visa’s humanitarian response in Pakistan here). Visa also supports the Cash Learning Partnership, a consortium of humanitarian organizations focused on reducing the time and resources required to distribute relief funds to people impacted by emergencies. (Read more about Visa’s partnership with the Cash Learning Partnership here).

To encourage more innovative thinking in the humanitarian and development communities, we need to unleash better ways to deliver aid. These grants are just one way to spur the innovation needed to continue to bring humanitarian and development aid into the 21st century.

For additional information about Visa and NetHope’s grant program, please read today’s joint press release and joint post on CGAP’s blog.

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Posted by: Douglas Sabo, Visa Corporate Responsibility on November 26, 2012 at 6:58 am

Oct 22, 2012

A Look at Minimizing Our Environmental Impact

A core component of Visa’s Corporate Responsibility initiatives is our commitment to responsible business practices, as demonstrated through areas such as our governance, ethics and diversity. This work also extends to the world around us, as we take steps to understand measure and minimize our impact through environmental stewardship.

Our comprehensive environmental efforts continue to evolve since the formal launch of our Corporate Responsibility program in 2008. For each of the past four years, we have conducted an environmental audit of our operations to understand and identify the issues where we have greatest impact. In response, we have implemented initiatives aimed at our most material impacts, including efforts to reduce energy and water use, divert waste from landfills, ensure responsible paper usage and promote a culture of sustainability among our employees.

We are proud of our results to date. We have earned the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) certification for several buildings, including LEED Gold for new construction of a U.S. east coast facility, LEED Silver for new construction of a major data center and the prestigious LEED Gold for existing buildings, operations and maintenance (EBOM) for four office buildings we own at our headquarters campus in California. In addition, Singapore’s Building and Construction Authority (BCA) awarded our Singapore office with the BCA Green Mark GoldPlus Award, recognizing our adoption of green building technologies, achieving an outstanding sustainable environment and incorporating best practices in environmental design and office construction. Employees based in these offices represent a vast majority of our global employee population.

A few recent highlights of our efforts to minimize our environmental impact:

Energy

For a company like Visa, energy use is an area where we have the most opportunity—and have had the greatest results—to make a difference.  We continue to upgrade to more energy efficient office lighting (LED and fluorescent) in our buildings worldwide. We also have transitioned more conference room and office lights to motion sensors in 2012 throughout our buildings. In our Bay Area headquarters location, we have implemented a policy where at least 90% of new electronics must meet either Energy Star or EPACT certification standards.

Paper

At Visa, like most office-based companies, we use paper in the daily activities of our business. Recognizing the impact of paper usage on natural resources, we have aimed to reduce the overall amount of paper we use and to increase our use of paper with recycled content. Since we became a public company in 2008, our overall paper usage has decreased by 31%. In our fiscal 2011, paper with recycled content represented 96.5% of our total paper usage. Between fiscal years 2009 and 2012, 86% of our paper purchases have contained 35% recycled content or greater. In terms of third-party certifications, our paper sourcing catalog only includes options that are Forest Stewardship Council-certified. We also exclusively use FSC-certified paper for key publications such as our annual report and our Corporate Responsibility brochure.

Waste

Finally, we have implemented programs to divert waste from landfill wherever possible. In our U.S. office locations, environmentally responsible waste management programs allow us to compost and recycle waste to the fullest extent possible. We also use environmentally friendly disposable products in many places, including biodegradable cleaning products, compostable food service utensils and containers, as well as paper towels made from post-consumer recycled paper.

At Visa, we have taken a holistic approach to environmental stewardship. Today, we’re proud of the progress we’ve made to reduce our impact.

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Posted by: Douglas Sabo, Visa Corporate Responsibility on October 22, 2012 at 10:06 am

Nov 18, 2011

New Technology to Improve Humanitarian Aid in Emergencies

This week, leading humanitarian organizations are gathering in Nairobi, Kenya, for “Cash Transfer Programming in Emergencies,” the fifth global learning event organized by the Cash Learning Partnership (CaLP).

This event brings together humanitarian professionals to share experiences and best practices in delivering cash in emergencies, with a particular focus on the role that new technologies—including digital currency—can play in improving the delivery of money. Technologies like prepaid cards to deliver money to flood victims in Pakistan; money delivered by mobile phone in Haiti for earthquake survivors to pay for recovery work; and codes delivered by mobile phone to use for purchasing food in the Philippines.

Building upon our existing partnership with the CaLP, Visa participated in today’s event to share our experiences and insights in electronifying the distribution of money, both in times of emergency and through non-emergency social development programs, including:

  • In the Dominican Republic, Visa has helped the government’s Social Subsidies Administration electronify the distribution of money through the Solidaridad Visa card, allowing more than 800,000 people to receive critical benefits like unemployment, nutrition assistance, and help for the elderly.
  • In 2010 after catastrophic flooding impacted 20 million people, Visa and our partner financial institutions helped the government of Pakistan deliver emergency cash aid via the Watan Visa prepaid debit card, reaching more than 2 million families and ensuring that flood victims received financial help quickly and securely

As Visa shared today in Nairobi, there are a number of challenges and opportunities to address, including:

  • Infrastructure: advancing the digital currency infrastructure needed to enable electronic delivery of cash ahead of when emergencies occur rather than deploying it during a crisis situation
  • Collaboration: enhancing the collaboration between the global development and humanitarian communities to advance the mutually-beneficial objectives of financial inclusion and enhanced humanitarian support, as well as incorporating a role for the private sector who can help these responses scale and be sustainable
  • Education: ensuring that the beneficiaries of these programs, often unfamiliar with digital currency, receive their benefits along with the education required to understand and use them

As the humanitarian community increases its use of programs that deliver cash in place of physical goods, we are committed to helping this community bring the distribution of aid payments into the 21st century. Because at the end of the day, it is about working together to help those impacted restore their lives.

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Posted by: Douglas Sabo, Visa Corporate Responsibility on November 18, 2011 at 9:19 am

Jun 29, 2011

Introducing “Kiva City”: A New Way to Support U.S. Local Small Business Growth

In the fall of 2010, we announced a partnership with Kiva.org to extend the reach of microlending to more U.S. small businesses. Less than a year later, we are joining together to launch Kiva City, a comprehensive program that will extend Kiva’s Internet-based lending model to communities in need across the nation. Launching first in Detroit, Kiva City is being debuted today by President Bill Clinton on stage at the Clinton Global Initiative America Conference in Chicago. Here are a few words from Kiva President, Premal Shah, on the new program.

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Posted by: Douglas Sabo, Visa Corporate Responsibility on June 29, 2011 at 5:03 am

Nov 18, 2010

Visa and Oxfam America are “Saving for Change”

This week, financial leaders from 38 countries are meeting in Seattle at the first ever Global Savings Forum. Hosted by the Bill & Melinda Gates Foundation, the event focuses on how technology innovations and digital currency can help bring financial services—especially savings—to the world’s poor.

Half the world’s adults do not have access to the basic financial services that many of us take for granted, such as a savings account, access to small loans and credit, insurance products or even simple and convenient ways to pay bills or buy goods. Without access to these basic tools, these individuals—known as the “unbanked” or “financially underserved”—face daily hurdles in their financial lives. The inability to plan for their financial futures and a heightened vulnerability to economic shocks such as theft, illness or natural disaster present particular challenges to the poor in their efforts to escape poverty.

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Posted by: Douglas Sabo, Visa Corporate Responsibility on November 18, 2010 at 12:06 pm